Samsung Dishwasher Touchpad Not Working

Samsung Dishwasher Touchpad Not Working – Dealing with a non-responsive touchpad on your Samsung dishwasher can be irritating, but with the troubleshooting measures summarized in this comprehensive manual, you have a more reasonable possibility of fixing the problem.

Remember to check for power supply issues, disable the control lock if activated, adjust the touchpad sensitivity, clean the touchpad, and restart the dishwasher.

If these steps don’t work, explore firmware updates, conduct a hard reset, inspect the touchpad cable connection, or test the touchpad with a multimeter if you have the necessary skills. If all else fails, contact Samsung customer support or professional repair service for assistance.

By following these tips and taking preventive measures, you can help prevent future touchpad issues and enjoy the convenience of your Samsung dishwasher for years to come.

Samsung Dishwasher Touchpad Not Working

Samsung Dishwasher Touchpad Not Working

The comfort of having a dishwasher is unmistakable, as it preserves us time and measure in washing our dishes.

However, like any other appliance, dishwashers can encounter issues. One common problem that Samsung dishwasher owners may face is a non-responsive touchpad.

If you’re experiencing this frustrating situation, fear not! In this blog post, we will explore the possible causes behind a Samsung dishwasher touchpad not working and provide you with a comprehensive troubleshooting guide to resolve the issue.

Understanding the Problem of Samsung Dishwasher Touchpad Not Working:

When the touchpad on your Samsung dishwasher becomes unresponsive, it can be a significant inconvenience.

The touchpad is the immediate interface between you and the dishwasher’s controls, permitting you to assign cycles, change settings, and start or stop the appliance.

If it quits operating, it can cause your dishwasher practically unusable.

Possible Causes of Samsung Dishwasher Touchpad Not Working:

  • Power Supply Issues: Before diving into complex troubleshooting, ensure that your dishwasher has a stable power supply. Check if the power cord is securely connected to the outlet and if there are no power interruptions or tripped breakers.
  • Control Lock Feature: Samsung dishwashers often include a control lock feature to prevent accidental changes during operation. If the touchpad is unresponsive, it’s worth checking if the control lock is activated. Look for the lock symbol on the touchpad or consult your user manual for instructions on disabling the control lock.
  • Touchpad Sensitivity: In some points, the touchpad may not react if it is selected to a low sensitivity level. Adjust the sensitivity settings on your dishwasher by referring to the user manual or accessing the touchpad settings.
  • Physical Obstruction: Dirt, grime, or debris can accumulate around the edges of the touchpad, impairing its functionality. Use a soft cloth or sponge to clean the touchpad gently. Be careful not to use excessive moisture or harsh cleaning agents, as they can damage the touchpad.
  • Software Glitch: Like any electronic device, dishwashers can experience software glitches. Resuming the dishwasher by turning off the power and then turning it on after a few minutes may assist determine any temporary software problems.
  • Hardware Malfunction: If none of the above solutions work, there might be an underlying hardware issue with the touchpad or its connection. In such cases, it is recommended to contact Samsung customer support or a professional appliance repair service for assistance.

Troubleshooting Steps to Fix Samsung Dishwasher Touchpad Not Working:

  • Check the Power Supply: Ensure that your dishwasher is receiving a stable power supply and there are no electrical issues causing the touchpad to malfunction.
  • Disable Control Lock: If the control lock element is started, obey the instructions in your user manual to disable it.
  • Adjust Touchpad Sensitivity: Navigate through the touchpad settings to increase the sensitivity level if it’s set too low.
  • Groom the Touchpad: Gently clean the touchpad utilizing a delicate cloth or sponge to terminate any filth or trash that may be blocking its functionality.
  • Resume the Dishwasher: Turn off the dishwasher’s power and stay for a few minutes before turning it back on to reset the system.
  • Seek Professional Help: If all else fails, it’s advisable to reach out to Samsung customer support or a qualified appliance repair technician for further assistance.

Additional Tips for Resolving Samsung Dishwasher Touchpad Issues:

  • Check for Firmware Updates: Samsung periodically releases firmware updates for their appliances to address bugs and improve performance. Visit the Samsung support website and search for your dishwasher model to see if there are any available updates. Updating the firmware might help resolve touchpad-related issues.
  • Conduct a Hard Reset: Performing a hard reset can sometimes resolve software glitches that may be causing the touchpad malfunction. To do this, find the dishwasher’s circuit breaker or unplug it from the control source for approximately five minutes. After the time has passed, reconnect the power and see if the touchpad starts working again.
  • Inspect the Touchpad Cable Connection: A loose or damaged cable connection can disrupt communication between the touchpad and the dishwasher’s control board. Carefully open the dishwasher door and locate the touchpad cable, which is usually located behind the control panel. Ensure that the cable is securely connected to both the touchpad and the control board. If you detect any harm to the cable, it may require to be substituted.
  • Test the Touchpad with a Multimeter: If you have experience operating with electrical features, you can utilize a multimeter to test the touchpad for continuity. This will assist resolve if the touchpad is working appropriately or if it requires to be substituted. Consult your user manual or seek professional assistance to guide you through the testing process.
  • Reach Samsung Customer Support: If you have tried all the troubleshooting measures and the touchpad is yet not performing, it’s time to contact Samsung’s customer support. They can provide further guidance based on your specific model and help you determine the best course of action, whether it’s scheduling a repair or exploring warranty options.
  • Consider Professional Repair: If your Samsung dishwasher is still under warranty, contacting Samsung customer support will likely result in a repair service being scheduled. Nevertheless, if your warranty has lapsed or you choose to pursue service beyond the warranty, you can reach a respectable device repair service. They have the expertise and tools to diagnose and fix touchpad-related issues effectively.

Preventing Touchpad Problems in the Future:

Once you have determined the touchpad problem, it’s essential to take preventive actions to undervalue the probability of it occurring again in the future.

Here are a few tips to keep your Samsung dishwasher touchpad in good working condition:

  • Regularly Clean the Touchpad: Make it a habit to clean the touchpad regularly using a soft cloth or sponge. Wipe away any dirt, grime, or food residue that may accumulate around the edges and buttons. This will help prevent debris from affecting touchpad responsiveness.
  • Avoid Excessive Moisture: When cleaning the touchpad, ensure that you don’t use excessive moisture. Excess water can seep into the touchpad and cause damage. Use a damp cloth or sponge rather than spraying water directly onto the touchpad.
  • Follow User Manual Instructions: Familiarize yourself with the user manual that came with your Samsung dishwasher. It contains valuable information on operating the appliance correctly and provides troubleshooting tips specific to your model.
  • Manage the Touchpad with Care: When operating the touchpad, bypass pressing too tough or using penetrating objects that could mark or hurt it. Treat the touchpad gently to prolong its lifespan.

Also Learn How to Fix:


A non-responsive touchpad can be frustrating when using your Samsung dishwasher and Samsung Dishwasher Touchpad Not Working issue. Nevertheless, by obeying the troubleshooting measures summarized in this manual, you can boost your probability of fixing the problem. 

Remember to check the power supply, disable the control lock if enabled, adjust the touchpad sensitivity, clean the touchpad, and restart the dishwasher.

If these measures don’t solve the issue, don’t hesitate to pursue experienced service.

With the proper technique, you can get your Samsung dishwasher up and running again, assuring a hassle-free dishwashing experience.